Delhi NCR · Delhi, Haryana and Uttar Pradesh
An AI receptionist for Delhi NCR, in the language your caller opens with
Delhi NCR is Hinglish country, and it is also where most of India’s D2C order volume is confirmed or lost. A COD order that nobody confirms becomes a delivery attempt that fails, and a failed delivery costs the forward leg, the reverse leg and the margin on a product that comes back unsellable. That call is short, scripted, and made at a volume no human team wants.
What is different here
Answering a phone in Delhi NCR
Three things that decide whether an agent is usable in this city rather than merely available.
Hinglish is one language, not two
Hindi and English inside a single sentence is how NCR actually speaks. The agent treats that as the default register rather than switching modes mid-call.
The economics are in the reverse leg
Our NDR and RTO page works through what a failed COD delivery actually costs a D2C brand, using your own numbers rather than ours.
Cheapest minutes of any language we run
Hindi and English run on the cheapest speech stack we have, so credit goes further here than on a regional-language line. The pricing page shows the range rather than one figure for exactly this reason.
Where it earns its keep
The calls worth handing over in Delhi NCR
Each of these has a page of its own that works through the economics properly, with your numbers rather than ours.
Questions
Starting in Delhi NCR
Which languages does the agent speak in Delhi NCR?
Hindi, English — all live today, and code-mixed by default, so a caller switching between them mid-sentence is the normal case rather than a failure. Decibyl also speaks the other Indian languages on its list, plus any language its underlying voice stack supports.
Do I get a phone number in Delhi NCR?
You get an Indian number with telephony included in the plan — no separate carrier account and no KYC of your own to arrange. Every managed plan includes at least one number; extra numbers are ₹559/month each. You can also forward an existing number to the agent and keep the number your customers already have.
What does it cost?
Plans start at ₹2,999/month including the number and the telephony, with call credit included. Calling starts at ₹4.91/min on the Everyday voice; how far your credit goes depends on which voice you choose. Prices are exclusive of 18% GST, billed in rupees with a GST-compliant invoice.
Can it transfer to a person?
Yes. The agent hands off to a human when the call needs one — the point is to take the repetitive calls off your team, not to trap a caller with a machine that cannot help them.
Where is the call data stored?
In India by default — AWS Mumbai, ap-south-1 — with US and EU infrastructure available for teams serving customers outside India. Every call is transcribed and recorded, and QA scoring can be run on all of them. Decibyl is not ISO 27001, SOC 2 or HIPAA certified, and says so plainly on its security page.
Or just call the agent yourself: +91 80353 02788. It picks up, and you choose the language when it answers.
Hear it answer in Hindi.
Book a demo and we'll call you back with a live agent, in the language you pick.